Policies and House Cleaning Rates

Rates

Regular maintenance cleanings have set house cleaning rates determined specifically for your home based on the job size, surface types, detail needs, frequency, and expected preparation level.  Please contact us for a quote for your specific cleaning needs.

Payment

We accept payment by check or cash at the time of cleaning.

Scheduling

Scheduling is determined by team availability, home location, and client preferences. Our regular maintenance clients are on a recurring 1, 2, or 4 week schedule. New work and one-time jobs are accommodated based on additional team capacity.

We understand that schedule issues can arise, so we offer flexibility to change or cancel a regularly scheduled appointment up to 48 business hours prior to the scheduled time (although more advance notification increases that flexibility!). Non-emergency cancellations made within 48 business hours of the scheduled cleaning are subject to a fee of half of the scheduled cleaning rate.

Home Access

For optimal convenience and security, we prefer to have a copy of your house key. Keys are kept secured on our premises and given to the Team Leader for the day of the scheduled cleaning, minimizing the exposure of your key within our company. Please review any specific alarm information at your consultation.

Pets

We make every effort to minimize disruption to your pet during the cleaning process. With your permission, we can give your provided treats to your pet to help create a positive experience while the team is in your home. If your pet has escape or aggression tendencies, we ask that you please secure them for the day of the cleaning. While we cannot be responsible for escaped pets, doors are opened as minimally as possible and are never propped open.

Our Business

• We will conduct an in-home consultation and provide you a cleaning estimate on the spot.
• Our service is guaranteed.
• We use green or eco-friendly cleaning products.

Who We Are:

Clean Freaks was started by two women who are truly 'clean freaks".

We have received A ratings on the popular website, Angie's List.

We make every effort to keep our customers happy.

Give us a try!  You won't regret it!